banner

Five-year warranty on selected tights

Starting February 1st, 2025, we're setting a new standard in durability and customer care with an extended warranty on selected tights. Every pair comes with our standard 2-year warranty, but this special program extends your coverage for an additional three years—providing ultimate assurance for your investment.

The extended warranty applies to selected models featuring our new woven logo, ensuring you benefit from this promise no matter where you made your purchase—whether online or from an authorized retailer.

To activate your five-year warranty, make sure to register your product within 30 days of purchase using the QR code available in-store or through the link below.

REGISTER NOW
5-aar

Five-year warranty on selected tights

What is covered?

Our 5-year warranty extends the standard 2-year coverage to protect against material defects, such as fabric wearing out unusually fast or tearing with proper use. It also covers production issues like faulty seams or elastics losing elasticity prematurely, as well as fading colors or peeling reflectors when cared for correctly. Additionally, if your tights lose their shape or functionality under normal use, the extended warranty applies.

What is NOT covered?

The extended warranty does not cover damage caused by improper washing, external factors like sharp objects, or wear and tear from use that goes beyond the product’s intended use.

COM-Garanti
Hot-Long-Tights

How does the extended warranty work?

Activation within 30 days of purchase

To activate the 5-year warranty, you must register your tights within 30 days of purchase. This can be done easily using the QR code available in-store at retailers or by visiting this link.

0-2 years after purchase

For the first two years, warranty claims are handled where you purchased your tights. For example, if you bought your tights directly from FUSION's website, we will manage your claim during this period.

3-5 years after purchase

From year three to year five, FUSION takes over all warranty claims directly, ensuring you a effortless process for you.

Our Promise to you

With the new 5-year warranty, we guarantee that our tights will retain their quality, fit, and functionality, ensuring you get the most value from your purchase. While natural wear over five years is expected, your tights are built to perform reliably throughout their lifespan, even if they show some signs of use over time.

REGISTER NOW
footer

FAQ: 5-Year Warranty

The standard warranty covers defects for up to 2 years, while FUSION’s 5-year warranty extends this coverage to 5 years and applies specifically to selected tights. After 2 years, FUSION will handle the warranty directly.

Registration is required to activate the warranty. It ensures we have the necessary details to assist you in case any issues arise later.

Unfortunately, the warranty can only be activated if the registration is completed within 30 days of purchase. This is part of the warranty conditions.

The warranty applies to C3 Short and Long Tights (Unisex), C3 Women’s Training Tights Short and Long, and Men’s C3 Short Tights with the woven logo. This also includes X-long versions.

After the first 2 years, you can contact FUSION directly through our warranty portal at fusionworld.com. We will assist you in resolving the issue.

The woven logo signifies that the product is part of our new warranty program.

Normal wear and tear refers to the natural signs of use that occur over time, such as slight fading or minor loss of elasticity due to intensive use. The warranty only covers defects caused by material or production errors.

Unusual wear and tear includes damage caused by usage outside the product’s intended purpose or scope, as well as issues caused by improper washing or external factors (e.g., tears from sharp objects).

Anything that would typically be covered by the standard 2-year warranty is now covered for 5 years under this extended program.

Each case is assessed individually. If the issue is caused by proper use and not by overuse or improper washing, it will be covered by the warranty.

The warranty covers fading colors or peeling reflectors, provided that washing instructions have been followed correctly.

Yes, the warranty is valid globally as long as the product was purchased from an official FUSION retailer and registered within 30 days.

Contact us via fusionworld.com, and we will assist you in retrieving your registration details. However, it is important to keep your purchase receipt.